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Firmware Updates

Network firmware updates are available for your Switch Back PLUS.

Normal Firmware Update

  1. Open the PRO Connect software.
Pro Connect Logo

New interface. New level of control.

PRO Connect provides a web-based interface to update, configure, and control your Hear Back PRO and Switch Back PLUS systems.

  1. Select Dante Mode from the Settings page in PRO Connect.
  2. Navigate to the Updates Tab > Switch Back PLUS page.
  3. Connect your PLUS to the same network as your computer.
  4. Follow the on-screen instructions to update your Switch Back PLUS.

FAILSAFE Recovery

A device in the FAILSAFE mode can be recovered normally through PRO Connect. Just follow the instructions in Normal Firmware Update.