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Hear Technologies warrants the equipment against defects in materials and labor to the original purchaser for a period of one year from the original date of purchase.
For California customers only.
Warranty Service - a copy of your bill of sale (receipt) is required with your return. If a copy of the original purchase receipt is not included, your product will be deemed out-of-warranty and standard flat rates will apply.
Out-of-Warranty Products - please see the list of flat rate service charges below.
A RMA number is required to return a product for repair. Contact our Authorized Service Center to request an RMA Form.
| Flat Rate Service | |
|---|---|
| Hear Back Mixer | $69.95 |
| Hear Back Mixer Option 8 Modification** | $99.95 |
| Hear Back Hub* (Excludes Power Supply) | $95.00 |
| Freedom Back Receiver | $69.95 |
| Freedom Back Transmitter | $69.95 |
| ** For Option 8 modifications: Mixers with serial numbers before 0636-Mxxxxxxxx require more extensive modification and are billed at US$129.00 each (plus shipping). Please note that this price is only for the Option 8 modification of older Hear Back Mixers, not the price of the standard Flat Rate Service on any Hear Back Mixer, which is $69.95 plus shipping. Option 8 Modifications INCLUDE same services rendered under Flat Rate Service. *If a Power Supply Module is replaced in a Hub, it is an additional $109.50 for a total of $204.50. All Flat-Rate repairs include a complete overhaul of the unit(s) at no extra charge. NOTE: Shipping is not included in the above prices. Prices listed in U.S. dollars. |
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