Tech Support

If you need help from our highly skilled Tech Support, the easiest and quickest way to get your solution is by phone. Hear Technologies is committed to providing you the industry's best customer service.

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Warranty Registration

Activate your 1-year limited warranty.

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Hear Technologies warrants the equipment against defects in materials and labor to the original purchaser for a period of one year from the original date of purchase.

Proposition 65

For California customers only.

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Service Center

Contact Service Department

Warranty Service - a copy of your bill of sale (receipt) is required with your return. If a copy of the original purchase receipt is not included, your product will be deemed out-of-warranty and standard flat rates will apply.

Out-of-Warranty Products - please see the list of flat rate service charges below.

Return Merchandise Authorization (RMA)

A RMA number is required to return a product for repair. Contact our Authorized Service Center to request an RMA Form.

Flat Rate Service
Hear Back Mixer $69.95
Hear Back Mixer Option 8 Modification** $99.95
Hear Back Hub* (Excludes Power Supply) $95.00
Freedom Back Receiver $69.95
Freedom Back Transmitter $69.95
** For Option 8 modifications: Mixers with serial numbers before 0636-Mxxxxxxxx require more extensive modification and are billed at US$129.00 each (plus shipping). Please note that this price is only for the Option 8 modification of older Hear Back Mixers, not the price of the standard Flat Rate Service on any Hear Back Mixer, which is $69.95 plus shipping. Option 8 Modifications INCLUDE same services rendered under Flat Rate Service.
*If a Power Supply Module is replaced in a Hub, it is an additional $109.50 for a total of $204.50.
All Flat-Rate repairs include a complete overhaul of the unit(s) at no extra charge.
NOTE: Shipping is not included in the above prices.
Prices listed in U.S. dollars.


Hear Back OCTO

Hear Back PRO

WSG Bridge

Switch Back M8RX

Mix Back

Freedom Back

Future Sonics





Warranty Registration

Discontinued Products

Shipping Policy

Limited Warranty


Cleaning and Sanitizing

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